Human-Approved Front Desk

Crew Desk: Stay with people, not paperwork.

Front desk for phone, appointments, bill chases, and account requests — you only approve. Nothing books, sends, or charges without your tap.

Built for: Owner-operated service businesses (1–5 people) with a calendar, inbox, and overdue invoices — approvals-only, not “set and forget AI.”
Transparent Tool Costs — Not All-in SaaS

Runs in your own accounts: about $30/mo for Grok Bot (Premium) + optional ~$45–70/mo for AI phone (Quo + Sona) paid directly to those vendors. Zero markup; you own the logins, OAuth connections, and keys. (Already have Grok Bot Premium+ or skip the phone line? Your incremental vendor floor is $0–$30/mo.)

US texting & 10DLC timing: US carriers require A2P 10DLC vetting (1–7+ business days, ~$19.50 one-time at Quo) before any outbound business texts can send. Your desk starts email-first on Day 1 and turns on SMS once carrier vetting clears.

One desk bot. Four front-desk jobs. One morning pack.

Instead of juggling an answering service, an inbox drafter, and Friday-night invoice chasing, your desk prepares everything into a single 7:45 AM weekday pack. You reply approve 1,3 and get back to work.

1. Phone & Message Intake

Quo + Sona (or voicemail-to-inbox) answers 24/7, qualifies callers, and logs transcripts. Only standing auto-send: one optional after-hours “got your message” text (once 10DLC clears).

2. Appointment Holds

Checks your Google or Outlook Calendar rules, places a private tentative hold, and queues the confirmation reply for your yes. Re-checks for double-books before confirming.

3. Overdue Bill Chases

Reads open A/R directly from Stripe, QuickBooks Online, or Xero. Matches contacts strictly and queues polite step-by-step payment reminders with your existing pay link.

4. Account Requests

Handles “where is my invoice?”, plan changes, reschedules, and address updates—gathering the source facts first so you approve a verified reply in seconds.

CREW DESK · Weekday 7:45 AM · 4 items
URGENT
1. [CALL] Dana R. wants Fri 2pm service → HOLD placed Fri 2:00–3:00. Send confirm?
2. [DISPUTE] Reply on INV-1042 questioning scope → Chase paused. Human review only.
BILLING · $2,850 overdue across 3 invoices (matches A/R ✓)
3. INV-1031 Acme Co · $1,200 · 14d late · polite reminder + pay link [draft]
ACCOUNT
4. Lee M. "move Tuesday slot to Thursday" → slot free Thu 10am + reply [draft]

Reply: approve 1,3,4 · edit 3: <note> · skip 2 · pause desk

How setup works (no back-and-forth calls required)

  1. Checkout below — locks in your spot (pilot capped at 25 desks) and takes you straight to your onboarding checklist.
  2. Import the Crew Desk template into your own Grok Bot account (Premium $30/mo+).
  3. Connect your tools via OAuth — Gmail or Outlook, Calendar, Stripe/QBO/Xero, and Quo (or start message-first). Never share passwords in chat.
  4. Review a 7-day read-only dry run — see a real pack built from your last week before anything goes live.
  5. Clear your weekday 7:45 AM pack in 5–10 minutes. Silence always defaults to doing nothing.

Simple, upfront pricing

Cancel within 48 hours of payment (before onboarding begins) for a full refund. Tool subscriptions belong to you directly.

Guided Pilot

Crew Desk Ops Pilot

$397 / 14 days

10 weekdays of monitored desk operations, playbook tuning, and reconciliation checks while you approve.

  • Weekday 7:45 AM packs + midday urgent sweeps
  • You stay the sole approver (~5–10 min/day)
  • Daily connector health & A/R reconciliation monitoring
  • Prompt & matching tune-ups across your first 2 weeks
  • Optional ≤5 social drafts/week in Buffer from desk wins
  • Day-14 clean handoff (keep running solo or extend)
Start 14-Day Ops Pilot — $397
Optional on Ops Pilot: Voice Walk-and-Approve (+$97)

Get a 2–3 minute spoken morning brief and reply by voice memo while walking or driving; we stage the approvals for your yes. Request inside your onboarding chat after checkout (link issued on request; not sold standalone).

Who Crew Desk is NOT for in v1

We keep v1 strict so every desk stays accurate and safe: